FAQs

Individual sellers deliver/ ship their bottles that they wish to sell to our office in Mullingar. Once they have been checked by our experienced team, professional photographs are taken and the bottles are listed on the website in the next available auction. We plan to have an auction each month, during which registered users from all over the world can bid on our site online. The highest bidder for each lot at the close of the auction is then notified by email and asked for payment within 3 days. The seller then receives payment within 21 working days of the end of the auction.

The value of a bottle of whiskey is constantly changing according to supply and demand. Whisky Bidders can provide a valuation according to the latest market trends. If you would like a free, no-obligation valuation, please click here to send us a valuation request.

Whisky Bidders can help you sell your whiskey, and will do our best to ensure that you get the best prices. Please click here to go to our handy seller's guide.

Please click here to go to the relevant section of our handy buyer's guide.

There is no limit to the number of bottles that you can submit, but please do read our section below for a few items which we are not willing to sell on your behalf.

Sellers are paid within 21 business days from the end of an auction, however, payment is only completed if the buyer has paid us.
Payment is made by direct bank transfer and can take a few days to show in your account. Any banking charges or exchange rates are paid for by the seller.

Please refer to our section about reserves in our seller's guide.

Yes. We can ship to many places. For a full list of countries we can ship to please see our shipping section, where you can also find information on shipping costs per country and any restrictions.

Most courier companies will not cover alcohol or glass on their insurance policies. We can offer Loss & Breakage assurance for your bought items at a cost of 3% of the total hammer price and commission.

If you would like to add Loss & Breakage to your order this is selected at the checkout stage. From our experience, once the bottles are well-packaged and you use a reliable courier service then there are thankfully an extremely low number of breakages to deal with.

Yes, of course if you wish to do so. Please refer to the relevant section in our buyer's guide.

If you are successful at auction, once payment is received by Whisky Bidders then your whisky will be dispatched to you within 7 working days. Please visit shipping page in our buyer's guide for more information.

Yes, you do but only on our various fees and charges and at the appropriate rate.

Please refer to our section in our buyer's guide.

Yes, we do offer that service. Please read the information here in our buyer's guide.

Due to various reasons we do not currently accept the following items:

• Other spirits e.g. Vodka, Gin, Cream Liqueurs etc
• Whiskey related food products e.g. whiskey marmalade, liqueur chocolates etc
• Any bottles where the seal has been broken
• Home-made merchandise
• Glassware that is not part of a gift set
• All unofficial sample or miniature re-bottlings of any kind

Whiskey Bidders Ltd reserve the right to accept or reject any bottles or other items at their own discretion.